Tech Mahindra BSG is a leading service provider for retailers in areas of customer service, up-sell and cross-sell, customer behavior analytics and customer loyalty management. With the capability of managing thousands of customer contacts per month, our technology can seamlessly direct our customers’ end users toward an automated web-based service solution.
Our Retail Support Services
A challenging market, changing technology and intensified competition around the world, makes today's customers more powerful than ever before. Our Retail Solutions offer retailers with means to turn challenges into opportunities and help drive profitable multi-channel retailing strategies.
Tech Mahindra BSG's expertise in automation tools and IT services facilitate optimization of investments and structuring strategies to retain current customers and acquire new ones.
Leveraging strong business process knowledge, technological prowess, strategic alliances and a strong global presence, we offer innovative solutions to companies in the Retail sector.
We have a dedicated pool of resources comprising functional consultants, solution architects, technical architects, transition specialists, project managers, programmers and testers. Our extensive experience in integrating customer insights into solutions enables retailers to thrive in today's demanding marketplace.