Tech Mahindra Business Services Group
BSG Tech mahindra

Digital CareX

Transforming Customer Operations Support

Transforming Customer Operations Support

Find out how we transformed customer operations support for a Global Payments Company, leading to delivering exceptional customer satisfaction.

Instrument Data Management Platform

Instrument Data Management Platform

Discover how we delivered exceptional cost reduction, asset monetization and improved data quality for a Global Wealth Management conglomerate through Instrument Data Management Platform.

Unlocked a Benefit of 16+ Million GBP

Unlocked a Benefit of 16+ Million GBP

Discover how we delivered reduction of overall debt from GBP32 Mn to GBP8 Mn for a multinational UK based telco services company through our 3E approach.

Large-Scale Packaging Delivered with Precision

Large-Scale Packaging Delivered with Precision

Know how we transformed Artwork Packaging and Labeling for a UK pharma major, while ensuring consistency, reducing packaging errors and product recalls with an innovative service – process – technology layer.

Managing High-Tech Service Desk Delivery for an American Energy Corporation

Managing High-Tech Service Desk Delivery for an American Energy Corporation

Discover how we delivered a breakthrough impact in customer satisfaction for an American multinational energy corporation through our service desk operations across applications and infrastructure.

Drug Safety & Pharmacovigilance Case Processing

Drug Safety & Pharmacovigilance Case Processing

Discover how Pharmacovigilance from Tech Mahindra helped the world’s largest pharmaceutical company with an intuitive solution to ensure timely regulatory compliance, reduce financial risks and slash litigation costs.

Transforming Remote Patient Monitoring

Transforming Remote Patient Monitoring

Discover how we lowered the health risk of cardiac patients by transforming the real-time remote patient monitoring process for the largest medical device company in USA.

An Experiential Digital Journey

An Experiential Digital Journey

Discover how we delivered reduction of transfer calls and increased First Call Resolution for United States' second largest retail store chain through our Digital CareX approach.

Reconciling & Providing End to End Solutions to Customer Business

Reconciling & Providing End to End Solutions to Customer Business

Discover how we shared and delivered a transformation to a UK based telecommunications & IT services provider.

Contact Center Support for a Telco Major

Contact Center Support for a Telco Major

Know how we helped a leading service provider in Europe in its Contact Center Transformation journey using Digital CareX approach, resulting in improvement across all three pillars – customer experience, cost reduction and sales.

For further information please write to connect@techmahindra.com