Global Delivery Head (Tech Mahindra BSG)
Narinder is a Senior Vice President with Tech Mahindra and has more than 22 years of experience in managing large and complex BPO engagements. Narinder is also a Director on the Board of vCustomer.
He provides strong strategic focus, direction and operational leadership to the team. Narinder has global experience on increasing operational excellence, setting up robust systems and processes and delivering high impact SIX SIGMA projects. He leads the organizational journey to achieve high delivery standards for COPC, IS0:9001, ISO:14001 and PCMM Level 3 Certifications.
Narinder currently manages Global Service delivery for Telecom companies, which comprises some very high end business services and service assurance processes that are core customers ’ business.
Narinder has worked for organizations such as Xerox, HCL and PCL before joining Tech Mahindra BSG.
He holds a Master ’s degree in Management and is a Graduate in Engineering.